General terms of doing business
Privacy protection statement
On behalf of the TigoShop.com/rs Internet store, we commit to protect the privacy of all of our customers. We gather only the necessary and basic data on our customers/users, and the data necessary for doing business and informing the users in accordance with good business practice with the goal of providing quality service. We give the customer the opportunity to choose, including choosing whether or not they want to remove themselves from the mailing lists used for marketing campaigns. All the data on the users/customers are strictly guarded and is available only to employees that need the said data for performing their job duties. All of the tigoshop.eu/rs Internet store’s (and business partners) employees are responsible for respecting the principles of privacy protection.
All of the product prices are listed on the site with VAT included. TigoShop.com/rs commits to accept any price at which you have made your order regardless of whether the price of the product has changed after you placed your order. TigoShop.com/rs has the right to cancel an order with sending an email to the customer if there was a grave mistake during the setting of the price on the site e.g. a price of 100 RSD was listed instead of 10.000 RSD. The receipt for your purchase will be sent to you in an electronic format to the email address you have left when during the purchase.
All products listed on our website are also available in our inventory. When purchasing, the customer is responsible for paying the delivery costs upon receiving the goods, except when ordering certain products with the label “shipping is included in the price” or “free shipping”. We use City Express and Post Express shipping services for deliveries within the Republic of Serbia. We have a signed contract of business cooperation with all the listed shipping companies. The delivery of the purchased products will take between 1 and 3 business days. The ordered products are delivered to the address you have listed as the shipping address, and are paid for upon delivery to the shipping company that has performed the delivery.
All content displayed on this site such as pages, designer elements (buttons, icons etc.), texts, photos, logos, audio records, and software are property of tigoshop.eu/rs or their suppliers and they can’t be used without previous consent of tigoshop.eu/rs. If you believe that any content found on tigoshop.eu/rs is yours or is misused, we ask that you contact us in order to determine the intellectual property. All the information available on the web pages are purely informative and can’t be used for commercial purposes or distributed to third parties.
Comments, communication and other content left by the visitors
The visitors can comment on the products and send emails to tigoshop.eu/rs. TigoShop.com/rs has the right not to publish any comments that are abusive, contain rude remarks, spread hate, and in any way threaten the rights of others. Such comments will be removed without prior notice. False impersonation or registering with someone else’s email address is not allowed on tigoshop.eu/rs. TigoShop.com/rs can start an appropriate legal procedure against such activities.
TigoShop.com/rs strives to describe all products as accurately as possible. Also, tigoshop.eu/rs does not guarantee that all the data listed about the products is correct, complete, reliable, and free of errors. If the product you have purchased deviates from the data listed on the site, you can return it in an undamaged state with the complete accompanying documentation and we will return your money.
TigoShop.com/rs online store works 24/7. In the case of technical problems or during regular maintenance periods, the site may be unavailable for some short period of time, which you will be notified about.
Changing (updating) the data on the site